Product Management Network


Key Note Speaker: Arash Fayyazi, Alfa Laval
Topic: Service Management
Abstract: Service is the new mantra. Done right, it can distinguish you from competition and build ties with the customers. Arash has long experience from managing services, both from Tetra Pak and lately from Alfa Laval. He will share with us how Alfa Laval is working centrally to develop uniform sales and delivery of services in the regional markets.


Place: Ideon Agora, Lund
Time: 7.45 – 9.45

Process Ownership Network


Workshop Leader: Pontus Rystedt, Hi3 AB
Topic: Measurements
Abstract: Workshop on measurements. What is important to measure to get things done, to track progress and to improve? How do we connect measurements together and to the overall company strategy?


Place: Ideon Agora, Lund
Time: 7.45 – 9.45

Product Management Network


Key Note Speaker: Filip Arenbo, Lundalogik
Topic: Customer Profiling
Abstract: Traditionally we have used market segmentation and personas to give us a coarse view on customer needs. Filip will show us how we can use new technologies to build customer profiles and thereby increase our customer understanding.


Place: Ideon Agora, Lund
Time: 7.45 – 9.45

Process Ownership Network


Key Note Speaker: Pontus Rystedt, Hi3 AB
Topic: Processes to perceive and solve problems
Abstract: In today’s turbulent environment, organizations are constantly facing new and challenging problems. How can organizations work to perceive and solve new problems? An inspirational presentation by Pontus Rystedt, followed by a discussion in the group.


Place: Ideon Agora, Lund
Time: 7.45 – 9.45

Product & Service Management Network


Key Note Speaker: Zacharias Enochsson, Axis Communications
Topic: Agile – not just a developer thing
Abstract: Agile is often dismissed as an engineering practice, not relevant to management. Often too radical for comfort. In truth agile is more of a culture/mindset than a method, and it’s benefits are best realized when embraced from the top. I will be sharing some simple tools & methods that can be applied anywhere in an organization — and how I’ve seen them lead to stronger alignment; a common sense of responsibility & focus on what matters throughout; to better predictability, adaptivity and greater work satisfaction.


Place: Ideon Agora, Lund
Time: 7.45 – 9.45